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Delivery Policy




Delivery Policy

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We aim to deliver your order within 7-14 days, however it is not limited by that time frame in our start up phase. We will improve our delivery time as our brand progresses and we will send your order as soon as possible, once it has cleared its quality checks. In the event that you don't receive your order within 7-14 days, we will keep you informed and you will always receive your order. In the event we can't fulfil your order within 6 weeks, you will get a full refund.

If you’ve already placed your order and we have not prepared it/sent it out, then you can cancel your order. In the event you received any damaged products on delivery, then refer to our returns policy. You will always receive your order and we will do our best to keep you informed via email. In the event you want to know more information about your order, you can email us via Support@SASelitePro.com


From order to delivery:

1. Place an order on our website

2. Order is prepared

3. Quality checks take place

4. We deliver your order

5. You receive your order



Plans for the future

We aim to improve our delivery policy & procedures in the very near future. As we are currently in our start up phase, we have limited resources to provide the ultimate delivery service that you would expect from a well established brand, nevertheless we will do our best to serve you. We will post information on our websites & social media when we update to a world class delivery system.



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Set Article
A 'Set Article' is an individual clothing article, which is part of a set of clothing articles. The set article is indicated in the article title, for e.g. Dress One | S1, with S1 indicating Set 1. You can find multiple articles with S1 for example, if they are part of the same set.

Each clothing article also has a style associated to it which is either classic or designer, depending on the logo placement or fabric styling. The style is indicated in the description, for e.g. Dress One | S1 - Classic, where classic in this example is the style. Multiple styles may also be associated to the article, which can be filtered through on each category page.

If you'd like to buy an entire set, you can do so by searching our website and typing S, followed by the set number you are interested in, for example searching 'S1' would show you all of the articles featured in Set 1.

We also indicate the article number in the article title, for e.g. Dress One | S1 - Classic (A1), where A1 indicates that this is our first ever product.

To work out how collectors your clothing articles are when ordering from us, this will be indicated in your order number. For example, regardless of how many items you order, if your order number is 000001 and you've ordered the entirety of Set 1 or just one item, then your items will be regarded as highly collectible/rare, especially if there has been over 1000 orders within our brand & sales are continuing.

Returns
We accept returns in line with our Returns Policy and do not accept returns for refunds yet.



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